Returns/ Cancellations

  • We guarantee arrival in perfect condition (on the day of delivery) to the address given on your order. Unfortunately, we cannot extend our guarantee to orders for which we are given an incorrect address. So please check your addresses carefully. Incorrect addresses are subject to a $10.00 service fee.
  • Customer satisfaction is our top priority, contact us at service@gsnmail.net and let us know what happened. We will either issue a full/partial refund, substitution or gift certificate for another purchase depending on the circumstances. Due to the perishable nature of our product, we do not accepts returns.
  • Cancellations are allowed up to the day of shipment, once your product is boxed and ready for shipment it can't be canceled. Simply reply to your Order Confirmation or call our customer service number to cancel an order.

Terms and Conditions

    AGREEMENT BETWEEN USER AND Gourmet Shopping Network

    The network of Gourmet Shopping Network operated by Gourmet Shopping Network, LLC or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. The Gourmet Shopping Network, LLC are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Gourmet Shopping Network Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular Gourmet Shopping Network website included within the Gourmet Shopping Network, LLC Web Sites network may also be subject to additional terms outlined elsewhere on that website (the "Additional Terms"). Additionally, the Gourmet Shopping Network Web Site may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Gourmet Shopping Network, LLC website, then these terms shall control.

    PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.

    MODIFICATION OF THESE TERMS OF USE

    Gourmet Shopping Network reserves the right to change the terms, conditions, and notices under which the Gourmet Shopping Network Web Sites are offered, including but not limited to the charges associated with the use of the Gourmet Shopping Network Web Sites. You are responsible for regularly reviewing these terms and conditions.

    USE OF SITE, PERSONAL AND NON-COMMERCIAL USE LIMITATION

    Unless otherwise specified, the Gourmet Shopping Network, LLC Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Gourmet Shopping Network, LLC Web Sites.

    You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Gourmet Shopping Network or to purchase Gourmet Shopping Network products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Gourmet Shopping Network is strictly prohibited.

    Harassment in any manner or form on the Site or any of the Gourmet Shopping Network Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Gourmet Shopping Network employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization. 

    COPYRIGHTS AND TRADEMARKS

    The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Gourmet Shopping Network. The collective work includes works that are licensed to Gourmet Shopping Network. Copyright 2000, 2001. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Gourmet Shopping Network, or other respective owners that have granted Gourmet Shopping Network the right and license to use such Marks.

Shipping and Handling

  • Shipping Prices and Delivery are quoted during the checkout process. It will provide a calendar with delivery dates that are available and the price for delivery.

  • Shipping Dates are available on the Payment Page, Review Order page, and your email confirmation during the checkout process.

  • Available Carries are currently FedEx, UPS and our own Local Carrier (Fresno/Clovis, California). Available Carriers to your delivery date are choosable during the checkout process. (The Checkout System automatically selects the lowest prices shipper for your shipment, it can be overridden if you prefer a particular shipper)

  • Fresh Fruit Gifts can only be delivered within the Continental U.S.,
    Alaska and Hawaii excluding Puerto Rico.

  • Dried Fruits & Nuts can be delivered in Canada. (phone order only)

  • Hospitals, P.O. Boxes or Rural Routes: WE CANNOT DELIVER

  • Unpredictable weather or other conditions beyond our control can sometimes delay fruit harvests. If unforeseen circumstances restrict the availability or delivery of an item, we may find it necessary to substitute an item of equal or greater value.

  • Gifts with Wine or Beer - We can ship Wine or Beer anywhere to individuals within California, Colorado, Idaho, Illinois, Iowa, Main, Minnesota, Missouri, New Mexico, Oregon, Washington, West Virginia and Virginia. No More than two case of wine per month can be shipped to any individual or address. The recipient, by law, must be at least 21 years of age. The courier will be required to obtain proof of age - drivers license, passport, or birth certificate. Wine shipments cannot be left at the door - a signature is required.

    What if I am a non-California resident, how do I know if Gourmet Shopping Network, LLC can ship to my home? Any non-California resident will be responsible for knowing whether they can legally import wine to their home. It is not the responsibility of Gourmet Shopping Network, LLC to know your state"s importation laws and we suggest you contact the proper authorities to determine your state laws. In the event you have placed a wine order with us and it becomes illegal to ship wine to your state, you will be allowed to return the wine less the value of shipping and handling charges.Gourmet Shopping Network, LLC will arrange for shipment of your wine to a specified address after it"s evaluation that such a wine shipment will not subject Gourmet Shopping Network, LLC to the risk of any illegal action or harm.

    Other Wine Shipping Restrictions and Limitations: To assist in determining any restrictions and limitations you may incur when buying wine on line, we offer the following. There are many laws, which may result in punitive actions controlling wine shipments within the United States. Depending on where you wish the wine delivered, Gourmet Shopping Network, LLC will sell the product direct to you. However, with our company location being California, only the buyer is ultimately responsible for seeing that legal shipments into your state can be made. We will make representation on your behalf but full responsibility for the shipments will be solely the responsibility of the buyer. By placing your order with us, you are authorizing Gourmet Shopping Network, LLC to act on your behalf by shipping this wine to your nominated location. Because there are states where it is strictly prohibited to ship wine, we will not fulfill your order. It is the buyer's sole responsibility to fully know and understand the laws of importing wine from outside your home state, legally or otherwise regarding the rights to accept the shipment.

    With the Buyer taking full responsibility, will Gourmet Shopping Network, LLC ship me wine? Because of the widely variable and punitive laws controlling the shipment of wine in the United States, we have created this section to help you determine the restrictions and limitations that you may face when buying wine online -- depending on who you are and where you are shipping to. Any wine sold to you through Gourmet Shopping Network, LLC is sold in California and title passes to you, the buyer, in California. The buyer is solely responsible for the shipment of wine. We make no representations concerning your legal rights to ship or receive wine into any state outside California or any country outside the United States. In fact, there are certain states and countries we cannot ship to. By placing this order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected designation.

    FOR DOMESTIC ORDERS The following states have no restrictions on internet wine sales.
    California (add 8.65% sales tax)
    Colorado
    Hawaii
    Idaho
    Illinois
    Iowa
    Nevada
    New Mexico
    Missouri
    Oregon
    Virginia
    Wisconsin
    Washington
    West Virginia

PRIVACY, SECURITY AND PAYMENT

  • Your Privacy at Gourmet Shopping Network, LLC is protected. We use the information we collect about you to process orders and to provide a more personalized and friendly shopping experience. Please read on for more details.
  • What information do we collect? How do we use it? When you order, we need to know your name, e-mail address, mailing address, and credit card information. Also, we need to know the ship-to information and any special instructions or messages. This allows us to process and fulfill your order and to notify you of your order status.
  • Payments by Credit Card are processed by our secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access using security techniques that meet or exceed PCI-DSS standards.
  • Open Purchase Orders are also supported when you qualify. Please contact accounting@gsnmail.net if you want to establish an Open PO account or Corporate Affiliation.
  • Gourmetshoppingnetwork.com does not sell, trade, or rent your personal information to others.. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, gourmetshoppingnetwork.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Gourmetshoppingnetwork.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of gourmetshoppingnetwork.com, our users, or others.
  • Your consent - By using our Web site, you consent to the collection and use of this information by gourmetshoppingnetwork.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
  • The Gourmet Shopping Network may send you notifications, updates, or specials from time to time either by phone, email or by mail.
Copyright © Gourmet Shopping Network, LLC - 1994 - 2010 - all rights reserved Designed & Fulfilled by Gourmet Shopping Network Gift Fulfillment Center - 2015 W. Bullard Ave, Fresno, CA 93711

Website created by Gourmet Shopping Network and designed by TMD Associates Inc. www.tmdassociates.us

Phone Sales: 800-243-7848 or Local Fresno, CA: 559-346-0208 - Internet Sales: 888-903-7848 or Local Fresno, CA: 559-346-0210